Have you ever had someone tell you no, and wondered "why not?" That's exactly what happened to CEO Joshua Lombardo-Bottema one morning as he was at work. Joshua had one of his staff's work vehicles break down right in the yard. Not wanting to waste time and money on a tow truck, he called his mechanic and asked them if they could come by and repair the vehicle on site so that he could get back to his day. The response? "I don't do house calls buddy".
Joshua set out to solve that problem.
Without a solution though Joshua had to call a tow truck, assign the staff member to different tasks that weren’t as productive and certainly not income producing and then wait for the tow, have it brought in not knowing when it would be returned and then had to drive in with a second staff member to retrieve the vehicle once it was done. This was a huge pain. There had to be a better way.
Why couldn't mechanics go right to your location and repair or maintain your vehicle? Why has the way we fixed and maintained our vehicles largely remained static over decades?
In reality - there is no reason they can't. With highly-trained mechanics, the right technology, a dedicated customer service team, and the proper equipment, over 500 services can be completed at your work place, on the job or right in your driveway. GoWrench Auto is here to change the way you think about car repairs.
Our Chief Operations Officer Kolton handles all of the little details - and you'll often see him out on the road ensuring that customers are experiencing 5-star service!